Three separate warranties covering three separate moments in the job. Each in writing with specific terms. If a leak we diagnosed is still there, we come back. If a repair we performed fails, we fix it. That's the entire contract.
Because a leak detection, a minor repair, and a major repair are three different things — each one gets its own warranty with its own terms, its own duration, and its own claim process.
If we locate a leak and it re-emerges within 60 days, we return at no charge, re-test the system, and identify whatever we missed. This applies to the full system — not just the specific area we diagnosed. It's the detection version of "we stand behind the work."
Minor repairs — patches, fitting replacements, small fixes completed during the detection visit — are warranted for two full years from the date of work. Not 30 days. Not 60. Two years, in writing, because a repair you can't rely on isn't really a repair.
Vertical shell cracks, bond beam cracks, and pipe repairs carry our industry-leading three-year written warranty. Time-tested, field-proven, and the warranty schedule no competitor in Florida will match.
Warranties work when both sides understand them clearly. Here's what each tier covers, what it doesn't, and how the claim process actually works.
When we perform a leak detection, we don't just look at the area that's been causing problems — we isolate and test the entire pool system, from shell to plumbing to equipment pad. If we identify a leak (or confirm there isn't one), that diagnosis is warranted for the next 60 days.
If you call us back within the 60-day window because water loss has resumed or we missed something, we return at no charge and resume testing.
What's covered:
What isn't covered:
When we perform a leak detection and complete a minor repair on the spot — a patch, a fitting replacement, or similar small-scope work — that repair is warranted for a full two years from the date of completion.
This matters more than it sounds. Industry standard for on-the-spot patches is 30 days or less, and most competitors don't warranty their "free" patches at all.
What's covered:
What isn't covered:
Three years is not a marketing number. It's the minimum length of time we've determined, through 35+ years of field experience, that our repair technology will hold under real-world conditions. Most competitors warranty major repairs for 30 days or less, or issue a verbal guarantee that evaporates if the repair fails. We put 36 months in writing because we've earned the right to.
What's covered:
What isn't covered:
Three-step process. No paperwork gauntlet. No hoops. Just pick up the phone.
Reference your original service date and invoice number (or just your address — we keep full records for every job). Describe what's happening.
Once we receive your warranty request, we'll schedule a warranty inspection. Because we want to allow enough time to thoroughly evaluate any legitimate warranty concern, these visits are scheduled within our regular service calendar rather than as expedited appointments.
Re-test, re-repair, or explain what's genuinely out of scope. If it's our work that failed, you pay nothing. Period.
We appreciate our customers & our work is our commitment to you every single time. Every leak repair is guaranteed.
Your detection and repair warranty is at the bottom of every invoice. No hunting, no small print. If something needs service, pick up the phone.
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