This policy explains what information Advanced Leak Detection East Coast LLC collects when you use our website or services, how we use it, and the choices you have. We've kept it short and in plain language. We do not sell your personal information.
Information we collect.
Information you give us
When you request a quote, schedule service, or reach out by our contact form, phone, text, or email, we collect the details you choose to share — typically your name, phone number, email address, property location, and a description of your pool or the issue you're having.
Information collected automatically
Like most websites, we automatically collect basic technical information when you visit — such as your IP address, browser and device type, the pages you view, and the website that referred you. We use Google Analytics for this (see "Cookies & analytics" below).
Our calculators
The water-loss and cost calculators run entirely in your browser. The numbers you enter are used only to show you a result on your screen — they are not sent to us or stored.
How we use your information.
- Respond to your questions and provide quotes
- Schedule, perform, and follow up on services
- Send service-related messages such as appointment confirmations, invoices, and warranty information
- Operate, maintain, and improve our website
- Meet our legal, tax, and recordkeeping obligations
Cookies & analytics.
We use Google Analytics (GA4) to understand how visitors use our site so we can improve it. Google Analytics sets cookies and collects usage data — like the pages you visit and an approximate location based on your IP address. We use this to see which pages are helpful, not to personally identify you.
You have control: most browsers let you block or delete cookies, and Google offers a browser opt-out tool at tools.google.com/dlpage/gaoptout. You can read how Google handles data at policies.google.com/privacy.
How we share information.
We don't sell or rent your information. We share it only with trusted service providers who help us run our business, and only as needed to do so:
- Google Analytics — website usage analytics
- Cloudflare — website hosting, delivery, and security
- Microsoft 365 — our business email
We may also disclose information when required by law, or when necessary to protect our rights, safety, or property.
Data retention.
We keep the information you provide for as long as needed to serve you, meet our legal and tax requirements, and resolve any disputes. Website analytics data is retained according to Google Analytics' standard retention settings.
Your choices.
- Opt out of analytics cookies using your browser settings or Google's opt-out tool above.
- Ask us what personal information we hold about you, or ask us to correct or delete it, by emailing operations@advancedleakeast.com. We'll respond within a reasonable time.
- Unsubscribe from any non-essential messages at any time.
Children's privacy.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Links to other sites.
Our site links to third-party services such as Google, Housecall Pro, Facebook, and Instagram. We aren't responsible for their privacy practices — their own policies apply when you visit them.
Changes to this policy.
We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
Contact us.
Advanced Leak Detection East Coast LLC
5350 Broad Acres St
Merritt Island, FL 32953
Email: operations@advancedleakeast.com
Phone: (386) 226-0078
License: CPC#1461444